Dubai Heights Academy processes personal data in accordance with:

• UAE Federal Decree Law No 45 of 2021 on the Protection of Personal Data
• Applicable UAE labour, safeguarding, and education legislation
• KHDA regulatory requirements and inspection frameworks
• Ministry of Education requirements where applicable

Where international best practice is referenced it is always applied in a way that respects UAE law, culture, and expectations.

We collect only the information that is necessary to operate the school safely, effectively, and in the best interests of students.

3.1 Students and Parents

This may include, but not limited to:

• Names, contact details, and family information
• Student date of birth, nationality, and visa status where required
• Admissions and enrolment information including educational history
• Health and wellbeing information necessary to support learning and safeguarding
• Information relating to special educational needs, learning support, or pastoral care
• Communication records, correspondence, and feedback
• Survey responses and school evaluation data
• Technical data relating to website use such as IP address and browser type

Sensitive information is handled with particular care and only accessed by authorised staff.

3.2 Staff and Recruitment Applicants

This may include, but not limited to:

• Personal identification and contact information
• Employment history, qualifications, and references
• Right to work, visa, and regulatory information
• Next of kin and emergency contact details
• Information required for safeguarding compliance

Information is collected through:

• Admissions and enrolment forms
• Recruitment applications and interviews
• School management systems and learning platforms
• Communication with parents and staff
• Surveys, feedback forms, and events
• Website, forms, and cookies

Most information is provided directly by individuals. In some cases information may be obtained from previous schools, regulatory bodies, or professional referees where appropriate and lawful.

Dubai Heights Academy processes personal data on one or more of the following lawful bases:

• To fulfil our educational and safeguarding responsibilities
• To meet contractual obligations
• To comply with legal and regulatory duties
• To protect the vital interests of students and staff
• Where consent has been provided

Consent can be withdrawn at any time where it is the lawful basis relied upon.

We use personal data to:

• Deliver education and pastoral care
• Safeguard students and staff
• Manage admissions, enrolment, and assessment
• Communicate effectively with parents, staff, and students
• Meet KHDA and Ministry of Education requirements
• Improve school operations, services, and website functionality
• Conduct surveys and quality assurance activities

We do not use personal data for purposes that are incompatible with the original reason for collection.

Personal information may be shared only when necessary and appropriate including with:

• KHDA, Ministry of Education, or other regulatory authorities
• Medical professionals where required for student and staff welfare
• Service providers supporting school operations under confidentiality agreements
• Legal or safeguarding authorities where required by law

Dubai Heights Academy does not sell or trade personal data.

Personal data is stored securely on systems located in the UAE, or in approved jurisdictions with appropriate safeguards in place.

Information is retained only for as long as necessary to meet legal, educational, and operational requirements and is securely disposed of when no longer required.

Dubai Heights Academy applies appropriate technical, organisational, and physical measures to protect personal data from unauthorised access, loss, or misuse.

While every effort is made to protect information, no electronic system can be guaranteed to be completely secure.

In accordance with UAE data protection law you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data where appropriate
• Object to certain processing activities
• Withdraw consent where applicable

Requests will be handled in line with legal requirements and safeguarding considerations.

Dubai Heights Academy places the highest priority on protecting children's data. Personal information relating to students is processed responsibly and with parental involvement where required.

Children should not submit personal information through the website without parental knowledge and consent.

Our website uses cookies to improve functionality, analyse usage, and enhance user experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Our website may contain links to external websites. Dubai Heights Academy is not responsible for the privacy practices of third party sites and encourages users to review their policies separately.

This Privacy Policy is reviewed regularly and updated to reflect changes in legislation or school practice. The most recent version will always be available on the Dubai Heights Academy website.

For questions or concerns regarding this Privacy Policy or how personal data is handled please contact:

Dubai Heights Academy
Al Barsha South
Dubai
United Arab Emirates

Email: [email protected]